Terms and conditions

Last Revised: June 29, 2019

The terms and conditions of sale presented below are intended to govern the terms of sale of works of art (designated “creation (s)”) offered for sale by the Company. registered under number 851 411 058 00015, via the website www.marie-agnes-benoit.com, in its French and English versions.


The Terms and Conditions govern the purchase transactions of the creations


The company represented by the website www.marie-agnes-benoit.com (“the Company”)
“The Customer”: Any natural person located in any country in the deliverable area of the site, purchasing a creation on the website marie-agnes-benoit.com, for personal purpose without resale objective.

Any order placed implies the total adhesion of the Customer to all the Terms and Conditions.


The photos of each product, descriptions and suggestions of presentation are not contractual. The photos are not retouched and try to show the closest to reality colors and features but can be slightly different in hand.

Prix & paiements

Prices are indicated with VAT included.
The VAT taken into account is that valid at the time of the order.
The shipping costs are indicated at the time that the order is passed and according to the zone of delivery and are charged to the Customer.
Any declaration, customs duties, or other costs related to the importation of the Creation by the Customer in the delivery area that the Customer wishes, are the responsibility and the entire responsibility of the Customer.
The prices indicated on the Site may be modified by the Company at any time. The prices in force are those presented during the passage of the order.

All orders regardless of their origin are payable in euros.

Unless otherwise specified by the Customer, the billing address will be automatically the same as the delivery address. Any doubt of the Company on the delivery address, the identity of the Customer or internal dispute with the Customer can justify the non-execution of the order.
No delivery can be made to the address of a hotel or a post office box.
The Company reserves the right to cancel an order in case of payment default, wrong address, computer bug on the site or existing dispute with the Customer.

Payment is due immediately upon order. The Customer may pay by credit card. Secure online payment by credit card is made by our payment provider. Once the payment has been initiated by the Customer, the transaction is immediately debited after verifying the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By giving his bank details at the time of the sale, the Customer authorizes the Seller to debit his card with the amount relating to the price indicated. The Customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In case of error, or impossibility to debit the card, the Sale is immediately resolved by right and the order canceled

Applicable law & dispute

The Terms and Conditions are governed by French law even in the case of an order by a Customer domiciled abroad or having made an order delivered outside France.

In case of dispute, the Customer will send by email his request to the address marieagnesbenoit@yahoo.com with Acknowledgment of receipt to obtain an amicable solution, and failing an amicable agreement, the French courts of common law will be the only competent.


In accordance with the provisions of article L 221-5 of the Consumer Code, the Customer has the right to withdraw within fourteen (14) days from the date of receipt of the order.
  The right of withdrawal can be exercised by contacting the Company as follows marieagnesbenoit (@) yahoo.com. In case of exercise of the right of withdrawal within the aforementioned period, the price of the product (s) purchased and the shipping costs will be refunded, the cost of return and risks remaining the responsibility and responsibility of the Customer. Product returns are to be made by registered post, in an irreproachable state. in their original state and complete. Subject to compliance with these conditions, the Company will refund the amount inclusive of the order within a period of 30 days from the date of receipt of the returned Creative.

Intellectual property

Any reproduction, screenshot, resale of a creation, resale of a partial reproduction (including distinctive sign) or total (including their photography), and any act of appropriation (including virtual appropriation on the web) creations are prohibited and may be prosecuted

Personal data

The site uses cookies in order to maintain a smooth operation of the site and a good order processing. Cookies used for shopping cart data expire at the end of the session. The user can disable the registration of cookies on the site by configuring his browser.

The data collected (Name / Surname / Email / Postal Address / Telephone) are not the subject of commercial transmission to third parties. They can be used by the Company for direct communication purposes: commercial offers by email, information, newsletter.

By accepting the General Conditions of Sale, the Customer consents to the use of these data as described on this page.

In accordance with the Data Protection Act of 6 January 1978, amended on 6 August 2004, the Customer has the right to access, rectify, modify and delete data concerning him. The customer can contact the Company by email: marieagnesbenoit@yahoo.com in order to exercise his right or directly modify information online on his personal profile.

Delivery & return

The Company reserves the right not to respond to an order if the information provided by the Customer does not meet the desired criteria or if due to excessive demand, personalized creations or requests for similar creations can not be processed. The Customer will receive a cancellation message.

The Creations are delivered to the address indicated during the passage of the order, according to the mode of delivery chosen.
Deliveries to the address of a hotel or a post office box are not accepted.

The Company can not be held responsible in case of difficulty of delivery, in case of incomplete address, erroneous, absence of the recipient or refusal of package.

If the package is damaged upon receipt, the Customer must refuse the package and report to the carrier within 3 days the problem noted, then send a copy of this notification by email to the Company.

The Company undertakes that the Customer receives the Creation within 30 days from the date of validation of the online payment.

The delivery time depends on the shipping method chosen.

Any request for return must be the subject of a prior written agreement by email between the Client and the Company. The request must be made by the Customer within 48 hours of receipt of the package. In case of such an agreement, the return is made in the original packaging, by registered mail with acknowledgment of receipt by the Customer and at the expense of the Customer. The refund will only be made if the creation has been returned within the times indicated and in a state considered impeccable.

The performance of the seller’s obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible

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